Return Policy and RMA Request Page
All returns require an RMA number. Please request an RMA number using the form below. We do not issue RMA numbers via telephone. THANK YOU!
Hodges Marine accepts returns for thirty (30) days after shipment. Customer is responsible for all return shipping costs. All products sold by Hodges Marine are covered by a manufacturer's warranty. Customer must first contact the manufacturer for technical support of defective products. Defective products are returnable for 30 days without restocking fees if deemed necessary by the manfacturer. A NON-NEGOTIABLE 10% RE-STOCKING FEE APPLIES TO ALL REFUSED SHIPMENTS, NON-DEFECTIVE RETURNS OR EXCHANGES. Shipping costs are non-refundable. Non-defective returns must be unopened and in new condition. Customer must request a return merchandise authorization (RMA) through the product returns link on our website or by emailing us at email@example.com. A RMA number will be issued with instructions for returning the package within two business days. All returns without a RMA number or sent COD will be refused. All packaging materials including manufacturer's proof of purchase/UPC code and parts must be included. We reserve the right to refuse returns with damaged components, missing parts or missing packaging. Open software, mapping/chart data cards, international orders, freight truck only items and special order items are not returnable. Claims of shipment damage, incorrect/missing items, or non-receipt of goods must be made within seven (7) days.
RMA Request for Returns: Please email us at firstname.lastname@example.org or complete the Return Authorization Request Form below.
A confirmation email will be sent to acknowledge your RMA request once submitted. Please contact us at 888-595-2628 if you do not receive confirmation. Thank You!