Hodges Marine accepts returns for thirty (30) days after shipment. Customer is responsible for all return shipping costs. All products sold by Hodges Marine are covered by a manufacturer's warranty. Customer must first contact the manufacturer for technical support of defective products. Defective products are returnable for 30 days without restocking fees if deemed necessary by the manfacturer. A NON-NEGOTIABLE 10% RE-STOCKING FEE APPLIES TO ALL REFUSED SHIPMENTS, NON-DEFECTIVE RETURNS OR EXCHANGES. Shipping costs are non-refundable. Non-defective returns must be unopened and in new condition. Customer must request a return merchandise authorization (RMA) through the product returns link
on our website or by emailing us at firstname.lastname@example.org
. A RMA number will be issued with instructions for returning the package within two business days. All returns without a RMA number or sent COD will be refused. All packaging materials including manufacturer's proof of purchase/UPC code and parts must be included. We reserve the right to refuse returns with damaged components, missing parts or missing packaging. Open software, mapping/chart data cards, international orders, freight truck only items and special order items are not returnable. Claims of shipment damage, incorrect/missing items, or non-receipt of goods must be made within seven (7) days.
RMA Request for Returns: Please email us at email@example.com or complete the Return Authorization Request Form below.
A confirmation email will be sent to acknowledge your RMA request once submitted.
Please contact us at 888-595-2628 if you do not receive confirmation. Thank You!